As Generac Grid Services’ second employee, Gavin has spent more than 15 years exploring the interface between technology and business opportunity. Before moving into operations, Gavin oversaw network operations and utility solutions. Today, he oversees recruitment, project management and platform operations, as well as customer support and platform operations. He has significant experience in DERMS and demand response program development and implementation. Gavin has worked directly with utility customers around the world, lending his expertise to help build new programs and drive their success with strategic vendor selection, integrations and KPI-setting. Gavin spends much of his time outdoors with his two sons skiing, mountain biking and kiteboarding.